HEALTH AND SAFETY PROTOCOL

A.    Rooms

 We have reinforced our cleaning procedures of rooms with a special attention to any surfaces frequently touched by guests and team members, including regular disinfection of door handles and all other steel/metal and plastic items and surfaces.

Rooms are allocated as much as possible in order to leave a room unoccupied for a minimum of 72h.

All linen used in our rooms is washed properly, as always, in hot cycles (70°C or more) in order to disinfect them completely. 

The TV remotes have been sealed in transparent plastic bags that are changed at every check-out.

Guests are asked not to hold (private) gatherings in their rooms, with other guests or with people not residing in the hotel. 

B.    Public Areas

Special consideration is being given to the cleaning of common areas (halls, corridors, lifts,) and to objects that are frequently touched (handles, elevator buttons, handrails, switches, door knobs, etc.). High touch surfaces at the front desk such as the payment terminal and desks are disinfected between guests.

There is hand sanitizer both at the entrance of the hotel and in various parts of its public areas.

The elevators should be used in a responsible manner by our guests and staff. As social distancing is not possible, only one person at a time should use the elevators. People from the same household are allowed to use the elevators together.

C.    Staying in common areas

As per government restrictions, groups are allowed up to a maximum of 10 people.    

Tables and chairs are cleaned and disinfected frequently

In order to protect our staff members, all team members wear masks while being on duty.  

D.  Breakfast

Breakfast may be served  directly to the room in order to avoid gatherings in common areas by respecting all the necessary health and safety measures